Frequently Asked Questions
Everything you need to know about FUL beauty and your orders.
Are FUL products cruelty-free?
Yes, we are committed to ethical beauty. All FUL products are 100% cruelty-free and never tested on animals.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually between 7-14 business days.
What is your return policy?
We offer a 30-day return policy on all unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return.
Are your beauty products suitable for sensitive skin?
Our formulas are designed with high-quality ingredients intended to be gentle. However, we always recommend performing a patch test or consulting the full ingredient list on the product page if you have specific sensitivities.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.