Returns & Exchanges
At FUL, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day return window for products in their original condition. If your purchase doesn't meet your expectations, our streamlined process ensures a quick and easy resolution.
Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the products in their original packaging, ensuring all seals are intact and protective inserts are included to prevent damage during transit.
Affix the Shipping Label
Download and print your prepaid return shipping label from our portal and securely attach it to the outside of your package.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing